Accessibility statement

We want SharePoint Forge to be usable by everyone. This statement explains the standard we aim for, what we know we still need to fix, and how to ask for a reasonable adjustment under Equality Act 2010.

1. The standard we aim for

We target Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across the public marketing site, the customer portal, and the documentation we publish. The site is designed mobile-first with native HTML semantics, ARIA only where needed, full keyboard navigation, focus indicators that meet AA contrast, and colour combinations chosen to clear 4.5:1 for text and 3:1 for graphical objects.

2. What works well

• Full keyboard navigation across marketing site and portal
• Visible focus states throughout
• Heading hierarchy is semantic and consistent
• Forms have explicit labels; errors are programmatically associated
• Cookie consent + Terms-acceptance modals use native <dialog> for accessibility (Esc to dismiss, focus trapping handled by the browser)
• Lightbox images have descriptive alt text and a sensible escape route
• No auto-playing video or motion that exceeds WCAG 2.3

3. Known issues we're working on

• Some marketing copy uses a soft white-on-dark contrast that meets AA but not AAA — we are not currently targeting AAA across the board.
• The Stripe-hosted billing portal and Clerk-hosted sign-in / sign-up pages are out of our direct control. We rely on Stripe and Clerk's accessibility commitments for those surfaces.
• SPFx packages installed in your tenant render inside SharePoint Online; the surrounding SharePoint chrome accessibility is Microsoft's. We aim for AA inside the package surfaces we control.

4. Reasonable adjustments

If any part of the service is hard to use because of a disability, please tell us. Under Equality Act 2010 s.20 we owe a duty to make reasonable adjustments and we want to action requests quickly.

Email: support@sharepointforge.co.uk with subject “Accessibility”. Tell us what you were trying to do, the surface (URL or page), and the assistive technology you use. We aim to respond within five (5) working days with either a fix, a workaround, or a clear timeline.

5. Out-of-scope clarifications

We are a private-sector trader and not subject to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This statement is voluntary, alongside our Equality Act 2010 reasonable- adjustments duty.

6. Reviewed

This statement is reviewed at least annually and after any material UI redesign. Last review: 25 May 2026. Send feedback and we'll factor it into the next review.