Terms of Service

These Terms of Service (“Terms”) form a binding agreement between Greg Jennings trading as SharePoint Forge (“SharePoint Forge”, “we”, “us”, “our”) and you, the customer (“you”, “your”) governing your purchase and use of any SharePoint Forge package or the customer portal at sharepointforge.co.uk.

By completing checkout or signing in to the customer portal, you confirm you have read, understood and agreed to these Terms. If you do not agree, do not complete the purchase and do not use the customer portal.

1. Our business details

• Trader: Greg Jennings (sole trader — UK)
• Trading as: SharePoint Forge
• Business address: 3 Derby Road, WN8 8BP
• VAT: Not registered — trading below the UK VAT registration threshold.
• ICO registration: PENDING
• Contact: support@sharepointforge.co.uk

1a. Business buyer representation

SharePoint Forge is sold to UK businesses only. By completing checkout you represent and warrant that:

• You are purchasing the Package in the course of a business, trade, profession or vocationand not as a “consumer” for the purposes of the Consumer Rights Act 2015 s.2 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 reg.4;
• You have authority to enter into these Terms on behalf of the business identified in the billing details at checkout;
• The business is established in the United Kingdom. Stripe Checkout requires a UK billing address; non-UK orders are refunded automatically (see Refund Policy §6).

Stripe Checkout collects an explicit electronic attestation of this representation before payment is taken; the attestation is recorded against your account. If any of the above is untrue, you must not complete the purchase. If you are unsure whether you are a consumer or a business buyer, contact us at support@sharepointforge.co.uk before purchasing.

2. Definitions

• Package: a SharePoint Forge software product purchased through sharepointforge.co.uk, including any SPFx app files, PnP templates, documentation and configuration assets supplied with it.
• Licensed Tenant: the verified Microsoft 365 tenant identified by the business email domain you used at checkout.
• Subscription Term: twelve (12) calendar months from the date of purchase, automatically renewable unless cancelled.
• Authorised User: any individual within the Licensed Tenant whom you have authorised to use the package, including invited users via the customer portal.
• Customer Portal: the authenticated area at sharepointforge.co.uk/portal where you access downloads, documentation, support and billing management.

3. Licence grant

Subject to your continuing compliance with these Terms and payment of all fees, we grant you a worldwide, non-exclusive, non-transferable, revocable annual licence to:

• Install the Package on one or more SharePoint sites within your Licensed Tenant only;
• Configure the Package to fit your operational needs within the supported configuration boundary documented in the Package's admin guide;
• Make the Package available to your Authorised Users for internal business use.

4. Restrictions

You may not:

• Resell, sublicense, rent, lease or otherwise distribute any Package;
• Deploy any Package outside your Licensed Tenant without a separate written licence;
• Reverse-engineer, decompile or attempt to derive the source from any compiled Package component, except where applicable law expressly prohibits this restriction;
• Remove or alter SharePoint Forge attribution from Package metadata or documentation;
• Use the Package in a way that breaches any applicable law (including UK GDPR) or infringes third-party rights.

5. Fees, payment and renewal

Fees are shown on sharepointforge.co.uk/pricing in GBP. VAT does not apply: we trade below the UK VAT registration threshold so no VAT is charged on top of the listed price.

Payment is processed by Stripe Payments Europe Limited / Stripe Inc. We do not store your payment card details. By completing checkout you expressly consent to the recurring annual charge for the package you bought, until cancelled (this consent satisfies the additional-payment requirement in Consumer Contracts Regulations 2013 reg.13).

5.1 Renewal reminders + cancellation

We follow the renewal-notice approach in the Digital Markets, Competition and Consumers Act 2024 (Schedule 21) even though this product is B2B (see §1a) — it is the operationally cleanest model for both sides.

• 14-day reminder: we email the account owner at least 14 days before each renewal date stating the renewal price, the renewal date, and how to cancel.
• 7-day reminder: a second reminder is sent 7 days before renewal as a final prompt.
• One-click cancellation: you can cancel at any time via the Customer Portal billing page. Cancellation takes effect at the end of the current term — your access and support continue until then.
• Post-renewal cooling-off (goodwill): if the renewal charge was unexpected, contact us within 14 days of the renewal date and we will refund the renewal amount in full provided the Package version available at renewal has not been downloaded since the renewal date. This is offered as a goodwill commitment; it is not a statutory right for business buyers.

6. Refunds and statutory rights

Our Refund Policy at sharepointforge.co.uk/refund-policy applies and forms part of these Terms. Where you are a consumer based in the UK or EEA, none of these Terms limit statutory cancellation rights that cannot be excluded by agreement.

7. Support and updates

For the duration of your active Subscription Term, we provide:

• Authenticated support tickets via the Customer Portal;
• Supported updates and bug fixes as published;
• Access to the Customer Portal for downloads, documentation and release notes.

Support is limited to unmodified Packages used within the documented configuration boundary. We do not provide general Microsoft 365 administration, bespoke development, or third-party integration support unless agreed separately in writing.

8. Acceptable use

You must not use SharePoint Forge to:

• Store or distribute illegal content;
• Attempt to circumvent licence checks, signed download URLs, or rate limits;
• Probe, scan or test the vulnerability of our systems without prior written consent;
• Submit credentials belonging to anyone other than yourself.

We may suspend or terminate access without notice for serious breach of these acceptable-use rules, in addition to any other remedies available to us.

8.1 Data uploaded via the Customer Portal

When you upload content to SharePoint Forge (for example, attaching files or pasting content into a support ticket), you warrant that:

• The content does not contain special category personal data within the meaning of UK GDPR Art.9 (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health, sex life or sexual orientation);
• The content does not contain criminal-conviction data within the meaning of UK GDPR Art.10;
• You have the necessary rights and (where applicable) consent or other lawful basis to share that content with us for the purpose of receiving the support you have requested.

You agree to indemnify us against any claim, fine or third-party loss arising directly from your breach of this §8.1, except to the extent the loss is caused by our own negligence or breach of these Terms. If you discover content you uploaded contained any of the above, contact privacy@sharepointforge.co.uk and we will delete it promptly (typically within two (2) working days) and confirm in writing.

9. Intellectual property

All intellectual property rights in the Packages, the Customer Portal, the SharePoint Forge brand and all related materials remain with us or our licensors. Nothing in these Terms transfers ownership to you. Your licence under Section 3 is your sole right of use.

10. Data protection

Our handling of personal data is governed by our Privacy Policy. The Privacy Policy is the canonical statement for the personal data we control — account, billing, entitlement, audit and most telemetry. For the narrow set of personal data you control and we process on your behalf — support ticket content + attachments + SPFx telemetry user IDs — our Data Processing Agreement applies and forms part of these Terms. See DPA §0 for the full scope statement.

11. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other in connection with the service and to use such information only for the purposes of these Terms. The obligation does not apply to information that:

• is or becomes publicly known other than through breach of this clause;
• was already known to the receiving party at the time of disclosure (with evidence);
• is independently developed by the receiving party without reference to the discloser's information;
• is rightfully received from a third party without confidentiality restriction; or
• is required to be disclosed by law, court order or regulator — in which case the receiving party will give prompt notice where lawful to do so.

This clause survives termination for three (3) years.

12. Warranties and disclaimers

We warrant that we have the right to grant the licence in Section 3. Except as expressly stated in these Terms, the Packages and Customer Portal are provided “as is” and we exclude, to the maximum extent permitted by law, all implied warranties of merchantability, fitness for a particular purpose and non-infringement.

13. Limitation of liability

Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot lawfully be excluded.

Subject to the above, our total aggregate liability under or in connection with these Terms — whether in contract, tort (including negligence), breach of statutory duty or otherwise — shall not exceed the fees you paid in the twelve (12) months preceding the event giving rise to the claim. Neither party is liable for indirect or consequential loss, loss of profits, loss of business opportunity or loss of data.

13a. Service availability and force majeure

We use commercially reasonable efforts to keep the Customer Portal and licence-check endpoints available, but we do not warrant uninterrupted operation. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including: outages or degraded service at our hosting / payment / authentication / email sub-processors (Vercel, Stripe, Clerk, Resend, Supabase); Microsoft 365 / Microsoft Graph outages affecting deployed Packages; internet or third-party network failures; acts of God; epidemic or pandemic measures; war, terrorism or civil unrest; governmental action; industrial action; or natural disasters.

We will use reasonable efforts to communicate material service incidents via the Customer Portal and (where persisting beyond 4 hours) via email to the account owner. No specific availability service level is offered as part of the standard Subscription; bespoke availability commitments are available only under a separately-signed agreement.

14. Term and termination

These Terms remain in force for as long as you hold an active Subscription. Either party may terminate on material breach by the other after thirty (30) days' written notice and a reasonable opportunity to cure. We may terminate immediately for non-payment after the standard Stripe dunning period.

On termination: (i) your right to access the Customer Portal and to download new versions ends; (ii) any version you have already downloaded may continue to be used within your Licensed Tenant in line with these Terms until you next renew or for the remainder of any partially-paid term, whichever is earlier; (iii) sections that by their nature survive (intellectual property, confidentiality, liability, governing law) remain in force.

15. Changes to these Terms

We may update these Terms from time to time. We will give you affirmative notice of any change that materially affects your rights or obligations:

• In-portal click-through. The next time you sign in to the Customer Portal after a material change, you will see a blocking notice with the change date and a link to the updated Terms. You must affirmatively click I accept before continuing to use the portal.
• Email notice. The account owner is emailed in advance of material changes.
• Right to cancel without penalty. If you decline the updated Terms, you can cancel your subscription via support@sharepointforge.co.uk and we will refund any unused portion of your annual term (pro-rated from the date you notified us, provided the Package version current at notice has not been downloaded since notice).
• Continued use is not consent. We do not treat continued use of the service as acceptance of updated Terms — only the in-portal affirmative click is acceptance.

Non-material edits (e.g. typo correction, capitalisation, link refresh) do not trigger re-acceptance.

16. Notices

Notices to us should be sent to support@sharepointforge.co.uk. We will send notices to you at the email address linked to your Customer Portal account.

17. General

• Assignment: You may not assign these Terms without our prior written consent. We may assign on notice in connection with a sale or restructuring.
• Severability: If any clause is held unenforceable, the remainder remains in full force.
• Waiver: A failure to enforce any provision is not a waiver of that or any other provision.
• Third-party rights: No third party may enforce these Terms under the Contracts (Rights of Third Parties) Act 1999, save that our sub-processors listed in the DPA may rely on any confidentiality or limitation of liability that benefits them for the purpose of defending a claim brought directly against them.
• Anti-bribery and sanctions: Each party warrants it will comply with the UK Bribery Act 2010 and applicable economic sanctions regimes (UK, US, EU, UN) in connection with its performance under these Terms, and will neither offer nor accept any improper advantage in relation to the service.
• Entire agreement: These Terms (with the Privacy Policy, Refund Policy and DPA) form the entire agreement between us.

18. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

19. Complaints

If you have a complaint about our service, please contact us at support@sharepointforge.co.uk. We aim to acknowledge complaints within two (2) working days and resolve them within fifteen (15) working days. If you remain unsatisfied, UK consumers may also have recourse to alternative dispute resolution or to the small claims track of the County Court.