Skip to main content
SharePoint Forge
SharePoint Forge
Customer portalView packages

Support

Support through the authenticated customer portal.

Support is provided through the SharePoint Forge customer portal for customers with an active licence. We don't operate a public ticket inbox — every support interaction is tied to a verified entitlement.

Open the customer portalPre-sales enquiry

Support covers

  • ✓Package access issues.
  • ✓Deployment guidance clarification.
  • ✓Documentation questions.
  • ✓Supported configuration queries.
  • ✓Bug reports for unmodified packages.

Support does not cover

  • ×General Microsoft 365 administration.
  • ×Bespoke customisation.
  • ×Tenant-wide troubleshooting unrelated to the package.
  • ×Modified package files.
  • ×Third-party integration issues outside documented scope.

Support covers unmodified SharePoint Forge packages, documentation and deployment guidance. It does not include general Microsoft 365 administration or bespoke customisation unless agreed separately.